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How to set up your new phone
Got a new phone? Whether it’s an iPhone or Android, we’ll help you get set up in no time.
Setting up a new phone is usually quick, but following the right steps will make sure you get everything just the way you like it. And because iPhones and Androids are a little different, we’ll cover whichever shiny new phone you’re unboxing.
Whats in the box
This is the exciting bit. Usually, you’ll find everything listed below when you tear open your package, but it’s worth keeping in mind that most new models won’t include a charging plug. As most people already have one, it helps contribute to the latest EU waste reduction regulations. If you’re one of the few that doesn’t have one, you can pick up a new one separately here. (Or use a compatible laptop cable, if you have one of those).
- The phone (of course)
- SIM tool
- Quick start guide/warranty information
Getting started
The good news is, your phone will pretty much walk you through getting set up, so just make sure you’ve set aside enough time to consider all the options. Grab a brew and get going.
When you’re ready, just press and hold the power button until the screen lights up. The first things you’ll usually be asked to do are choose your language and agree to terms and conditions. From there, both iOS and Android systems will guide you through all the essentials.
Connecting to Wi‑Fi
Getting set up on Wi-Fi will be high on the agenda to make sure you can do things like access accounts, transfer data and download info.
Signing Into Accounts
It’s a good idea to take some time logging into any important accounts now rather than later. If you’ve got an iPhone, you’ll want to sign in or create your Apple ID to access things like iCloud, the App Store, backups, and Find My iPhone. For Android, sign in with your Google account to get into the Play Store, Gmail, Google Photos, and your backups.
Transferring data over
When you’ve just got a new phone, of course you want to make sure you keep hold of all the important stuff, like contacts, photos, apps, messages, and settings. To move it all over in one go, follow these steps:
iPhone
Pop your old iPhone next to the new one
- A prompt will appear on the old iPhone asking if you want to set up a new device
- The new phone will show an animation that needs scanning on the old model
- Choose Transfer Directly from iPhone or Download from iCloud
iCloud restore:
- Sign in with your Apple ID on your new phone and choose the latest backup to download everything.
Andriod
Cable transfer or wireless transfer:
- While the new phone’s getting set up, choose Copy apps & data
- Pick a cable or wireless transfer
- Follow the instructions on both devices
Google backup restore:
- On your new phone, sign in with the same Google account and choose the more recent backup to restore.
Setting up Biometrics
Biometrics use fingerprint and facial recognition to help you log into your phone and apps easily. They’re faster and more secure than just using a PIN.
Tips for setting up face ID or face unlock
- Set it up in good lighting
- Hold the phone at eye level
- Take off any hats or glasses
- If possible, add more angles so it’s more likely to recognise you first time
Tips for setting up the fingerprint sensor
- Use a clean, dry finger
- Rotate your finger slightly while it’s scanning to catch every angle
- If you can, add the same finger more than once to make it easier to log in
Installing apps
When your phone’s all set up, you’ll want all your everyday apps straight away. If you’ve paired with your old phone, sometimes these will automatically install. If not, here’s a checklist:
- Messaging apps
- Emails
- Banking or finance apps
- Maps and transport apps
- Social media
- Any apps you use for work
Updating software
Before you get going, double check if there are any software updates you need. You’ll find this in your phone settings.
Always keep your software up to date for security, improved performance, and any bug fixes.
Final setup tips
Enable automatic backups
This will make a copy of your contacts, photos, messages, info from your apps, and device settings, so if anything happens you can go back to a previous version.
Make sure backups only run over Wi-Fi to save any mobile data charges.
Turn on Find My Device
This will help you find, lock, or delete info on your phone if it’s lost or stolen. It’s an extra layer of security for peace of mind if something does happen.
Set up app permissions carefully
Lots of apps ask for access to things like your location, camera, microphone, or contacts. Only allow permissions that are needed. This will protect your privacy and save your battery life.
Charge your phone fully
When you’re all set up and ready to go, charge your phone back to 100%. This can help prevent early drain.
Add a phone case and screen protector
This will help stop your shiny new phone getting scratched or damaged from drops and everyday wear and tear.
Set up emergency contacts and medical inf0
This helps first responders quickly access important info about who to call and any health details they might need.
