So far so good! Have used this machine c 8 times on various programs. Very easy to set/adjust. Quiet when running. Impressed with purchase and customer service

We replaced an old washing machine that had been going for 10+ years. We are really pleased - this is a really good washing machine. Easy to use, and love the different programmes available especially Eco. Great to be able to alter temperatures within that and also there is a 'time save' option for most of the programmes. Would thoroughly recommend.

I am really pleased with my new machine! My previous machine had started to leak and I was unable to use it again. I live in a flat and the risk of a leak doesn't just concern me it concerns all the neighbours below me, so I need to be careful! The machine looks great, it works very quietly- I was suprized at how quiet! I was able to turn of the "I'M FINISSSSHHHED!" type alarms that just about every machine has (I usually use machines overnight to reduce energy bills as I'm on an economy 7 meter and don't want to be woken by alarms!) I've tried a few different washes and they all do a great job. I'm next planning on a wool wash, and have no doubt it will be just as reliable! The things I'm especially pleased with: -The volume of washes I can choose from! I like that I can wash everything from my woollen items to a hygiene wash (will be great for towels!) I like that I can also use an eco wash and the descriptions given for what each wash is, is also helpful. -I like that although I have the instruction booklet, I don't need to read it in full. it's a fairly self explanatory machine. -I like that it is so quiet! I used to worry about the noise from my previous machine upsetting neighbours at 3 or 4am (when I wash), but this runs so quietly I don't worry now. -I really like the speeds this takes to wash anything, far faster than previously and I've no doubt will be using less energy as a result. Unlike previous machines I've had; this one allows different weights per wash. Some allow 3kg, some 4kg...etc. You're always told on the digital display in the top right hand corner what the weight maximum per that wash is (they're not all the same). If you try to put in a greater weight than is allowed, the machine will attempt to start...and then pause, beep at you and the weight will be flashing or appear as a dash to indicate this is where the issue is. It's really useful- although I'd like it better if I was able to wash more per some washes! I suppose the reason must be that with too high a volume, the items wont get cleaned as well and I'd rather have cleaned washing than a ticked box on my to-do list! Another thing I found- almost by accident, when washing something else I could see the spin and touched the spin- literally touched the screen- and the spin number changed! I was really impressed with this! I can alter the spin on say a wool wash if I am worried it's too high- this is really useful and not so obvious on setting up The only downside to my order was a really poor set from AO who despite my booking the experienced plumber service refused to fix my old machine after taking the old one out saying it needed a new part and I would have to book a new plumber. That set me back another £100 and I was told it was a very easy job and the part I be was a bog standard every plumber carries around but wasn’t essential. Altogether AO partly refunded part of the fee for installation it wasn’t all and it didn’t come anywhere near what I had to pay out additionally. I called AO and I did complain and got a “sorry” but nothing in the way of compensation or real apology. I’d advise this machine but maybe no the service they claim to offer! I say this after being poorly let down last time I tried AO. The products yes, but don’t waste your time on the “service “!

I am extremely satisfied with the quality of the machine and the wash it provides. The machine is quiet, simple to use and offers a large range of settings, the eco program is a winner for me.

We have received the unit which was very well packed , very clear instructions and all tools included to set it up . Once unpacked we were extremely suprised by the design of the machine and the the size of the control unit . Washing machine was connected within no time and programs explored. One of the best programs we found to be short 20 min one which had an option to control degrees and rinse and spin which helped to make sure the clothes come out almost dry. another handy thing was the information provided to each program how much clothes you can put so you don’t overload the machine . 1st time we used it we had to listen if it works! as it operates so quietly, this is a huge improvement in hour opinion over other machines we had . absolutely happy with our choice , loads of programs an options to your desire . looks fantastic , and does the job as intended. highly recommend this model for a quick and easy use

We installed the machine within about half an hour, it was very simple and easy to do. The programme selection is extensive and self-explanatory, I’ve always been unsure whether I’m using the right settings for the right wash, however the prosense technology makes this much easier to not get wrong and to ensure the right settings are used. My machine corrects the setting for me if I get it wrong- how amazing is that?! I cannot get over how quiet it is either- I have had to check multiple times whether I actually turned it on or not because I’m used to my machine sounding like a plane is taking off, however this one is so quiet it’s amazing. I haven’t managed to use all the settings yet, but by far my favourite is the 20min cycle. Around 90% of the washes I do are of clothes that just need a freshen up, not heavily soiled. The 20 min function is perfect for this, the clothes come out smelling fresh and clean (unlike my previous eco cycle on my machine) and it uses less liquid, conditioner and electricity, which is perfect in the current climate. The spin is so powerful I no longer need to do an extra spin cycle at the end of the wash (like I have always done previously) which also means it’s more economical and cost effective. The start delay function is super handy as I can load it all up at night and set it to be finished when I wake up instead of having to get up early and set it, and again the prosense technology gives me the peace of mind that the right settings will be used and it will all be safe and quiet enough to use and not wake the whole house up. Overall a fantastic machine that I’m actually excited to use and understand more.