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    Freestanding fridge & freezer installation

    Find out everything you need to know about our freestanding fridge & freezer installation service.

    Coronavirus (COVID-19): a note to our customers

    We’re still delivering to our customers safely by follow social distancing guidelines, and we would appreciate it if you could work with us to do the same upon delivery and throughout any installation service by keeping your distance and waiting in another room. We recommend that you clean surfaces and handles once any installation is completed as an extra precaution. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them.

    Our fully trained team will get your freestanding fridge, freezer or fridge freezer set up and ready to go from just £10. Find out what’s included in this service and what you can do to prepare for us.

    What we'll do

    We’ll unpack your new fridge or freezer before setting it up where you want it and making sure it’s level.

    Does your new fridge have a water dispenser? We’ll hook it up to a cold water supply for you. Make sure you check the manufacturer website to see how close the fridge or freezer needs to be to the water supply. Chosen door reversal too? No problem – as long as the doors on your model can be reversed, we’ll remove them and swap the hinges around, so that they open on the correct side for you. You can check in the specification on the product page if the one you’ve picked has got reversible doors.

    Gone for an American Fridge freezer? Fine choice. They’re quite big, but on some models we can remove their doors to help get them inside so please check beforehand. We’ll reattach everything once we’ve got the fridge freezer in place. Just so you know, if it’s raining and we need to take the doors off, we might not be able to complete the delivery.

    Chosen Remove & Recycle? We’ll take your old fridge or freezer when we leave.

    What you need to do

    If you’re going large with an American fridge freezer, you’ll need to make sure there’s enough room for us to get it into your home safely.

    Make sure your old fridge or freezer is unplugged and out of the way when we arrive. If the space for your new fridge or freezer needs a clean, please can you do this before we arrive.

    There’ll need to be a 3-pin socket (a regular plug socket) within a metre of where your new fridge or freezer will be. Otherwise, an extension lead will do the trick.

    Once we’ve set up your fridge or freezer, you’ll need to leave it to stand for 4 hours before you turn it on. This lets the cooling gases settle.

    What we don't cover

    Here’s everything our installation service doesn’t cover.

    • We won’t turn on your fridge or freezer because it needs 4 hours to let the cooling gases settle. Just don’t forget to turn it on later, unless you want your milk to be lukewarm.
    • We won’t make any changes to your property. We’re only here to install your new fridge or freezer.
    • If door handles need attaching to your fridge or freezer, we’ll leave that to you.
    • Unless you’ve added it as a separate service, we won’t reverse the doors as part of the installation. You can add it on in the basket when you check out – just check in the specification on the product page whether the doors can be reversed on your chosen model first.
    • We’ll remove all the outer packaging, but we’ll leave any wrapping that’s inside to you. We don’t like to root around too much.
    • We only install fridges and freezers that use a 3-pin plug and socket. We don’t hardwire them.

    FAQs

    How much does fridge and freezer installation cost?
    Can you reverse my door?
    I need my fridge or freezer hardwiring – can you do this?
    I live in Northern Ireland, can you still install?
    Do I need to let the gases settle in my fridge or freezer before I turn it on?
    Will you disconnect my old fridge or freezer?
    I have a water dispenser – will you connect it to my water supply?
    Will you fit the door handles on my fridge or freezer if they’re not attached?
    How soon can I have my fridge or freezer installed?
    Can I add installation after ordering?
    If you don’t install, can I have a refund?