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Disconnection

Replacing an old appliance and need it disconnecting? Don't worry about doing it yourself, our fully-trained team can save you a job and take care of it for you on delivery day. Find out more about the products we disconnect and how you can select this service below.

Disconnection with installation

A lot of our installation packages include disconnection at no extra cost. If you’re getting any of the below products installed, don't worry about disconnecting your existing appliance, we'll handle everything on delivery day:

  • Integrated washing machines
  • Integrated washer dryers
  • Integrated dishwashers
  • Integrated fridge freezers
  • Integrated fridges
  • Integrated freezers
  • Ovens
  • Cookers
  • Range cookers
  • Hobs
  • TVs

If we’re disconnecting a fridge or freezer, make sure it has been defrosted and is free of any water before we arrive.

Other items we disconnect

You can choose our disconnection service on the following appliances when you get to the basket:

  • Freestanding washing machines
  • Freestanding dishwashers
  • Freestanding slimline dishwashers
  • Freestanding washer dryers
  • American fridge freezers (with a plumbed-in water dispenser only)

If we’re disconnecting a fridge or freezer, make sure it has been defrosted and is free of any water before we arrive.

Items we don't disconnect

We don't offer our disconnection service on the following appliances:

  • Spin dryers
  • Condenser tumble dryers
  • Freestanding fridge freezers
  • Freestanding fridges
  • Freestanding freezers
  • Wine coolers
  • Microwaves
  • Hardwired appliances

Remove & Recycle

Need to get rid of your old product? We can do that for you too. We can take it to our state-of-the-art recycling facility, where we’ll dispose of it in a safe and responsible way. Simply select our Remove & Recycle service in the checkout and we’ll take your old appliance with us when we deliver your new one.

What do you do with all these appliances?

When we collect your old appliances, we take them to our state-of-the-art recycling plant over in Telford. We’ll make sure it’s recycled responsibly with help from Bertha, our mean green recycling machine! If you want to take more of an in-depth look at how Bertha works, check out our handy video. Or if you want to know more about Bertha herself, click here.

Find out more