We’re still delivering to our customers safely by follow social distancing guidelines, and we would appreciate it if you could work with us to do the same upon delivery and throughout any installation service by keeping your distance and waiting in another room. We recommend that you clean surfaces and handles once any installation is completed as an extra precaution. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them.
We are offering installation services for:
We’re taking a sensible approach to the evolving situation and reintroducing our services when we can safely do so. As such, we’re not offering installation on:
We’ll get your new fridge of freezer fitted in no time. Here’s everything we’ll take care of.
We’ll get everything sorted on delivery day, there’s just a few things you need to do and check before we arrive.
Here’s everything our installation service doesn’t cover.
Installation is £100 per product. Sometimes we do promotional discounts which you’ll see on our product pages and basket or when browsing the site.
Yes, you can. But this might affect your delivery day, as it depends if any of our engineers are available. You can add installation up until 5pm the day before your original delivery date. Jump on live chat or give us a ring to get this sorted.
Disconnection is a separate service that you’ll need to select in the basket.
Yes, we install in Northern Ireland, but it’ll be a third party that will drop off your fridge or freezer and do the installation.
Installation is available 7 days a week, but this depends on your location and what engineers are available. You can see what dates are available by adding a product to the basket and entering your postcode.
If we need to, we can hardwire your new fridge or freezer.
Yes. Normally you need to wait around 4 hours, but make sure you check the manual for your product as your fridge or freezer may need more or less time.
You’ll have to get in touch with us so we can sort out a refund for the service.