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Delivery

Coronavirus (COVID-19): A note to our customers

We’re doing the best we can during these extraordinary times, but the safety of our drivers and customers is our priority.

  • Temporarily, all deliveries will now be made to the main entrance of your home.
  • If you have a shared entrance – if you live in an apartment block, for example – this means we’ll bring it to your apartment, not just the front entrance of the building.
  • We can only deliver to the room of your choice if you’ve added installation to your order.
  • Unless you’ve ordered installation, we also can’t unpack your appliance during this time

We’ve made sure that our drivers can comply with social distancing guidelines while completing deliveries by knocking on the customers’ door and waiting at least two metres away. Drivers have been given gloves and facemasks and are encouraged to wear them – if your driver isn’t then please feel free to ask them to wear them. We are also asking customers to wait in another room while we deliver.

If you need to amend your order, you can do this through My Account. You can also find out when your delivery is due, and change the delivery date if you need to, using our Track Your Order page.

Kitchen & Home Delivery

We deliver 7 days a week and have several free delivery options, but for a little extra you can pick a timeslot. Get everything from fridge freezers to dishwashers delivered exactly when you want them

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Small Appliances Delivery

With free delivery options, getting a new toaster or coffee machine delivered is easy. You can even pick a timeslot or use our Click & Collect service to make things easier

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TV & Entertainment Delivery

With free or next day delivery, all you have to do is say when and we’ll be there with your new TV or games console. Simple as that

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Computing & Tech Delivery

We can work around your schedule with free and next day delivery. So, we’ll drop your tech off exactly when you want it

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Click & Collect

Don’t think you’ll be in for delivery? No worries. You can get your order delivered to one of 7,000 locations with Click & Collect. We can’t drop off a washing machine at your local store, but smaller items are no problem. Just pick them up when you’ve got the time

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FAQs

Do you deliver to all of the UK?
How much is delivery?
When is the earliest I can get my order delivered?
What timeslots do you have?
Can I narrow my timeslot on the day?
When can I have my item installed?
Can I change my delivery date?
Can I arrange to have my delivery left in a safe place?
Do you deliver up steps?

Track Your Order

You can get updates on your order. Our tracker updates every 5 minutes, giving you the latest delivery information.

Track Your Order

 
My Account. The easiest way to track your order.

  • Live updates and rescheduling
  • Stay in touch with your driver
  • Get a delivery timeslot
My Account